FlujiPay (“FlujiPay”, “we”, “us”, “our”) provides payment services at pay.cloudstream.us. This Privacy Policy explains how we collect, use, share, and protect information when you use our services.
Information We Collect
- Account and verification data: name, email, phone number, business details, identification and KYC documents.
- Transaction data: payment amounts, currencies, references, chargebacks, and settlement information.
- Device and usage data: IP address, browser type, device identifiers, and activity logs.
- Cookies and similar technologies: to enable core functionality, security, and analytics.
How We Use Information
- Provide, operate, and improve the FlujiPay services.
- Verify identity, detect fraud, and comply with legal obligations.
- Process payments, resolve disputes, and manage chargebacks.
- Provide customer support and communicate service updates.
How We Share Information
- With payment processors, banking partners, and technical vendors to deliver services.
- With regulators, law enforcement, or courts when required by law.
- With business partners only when necessary to complete a transaction.
Data Retention
We retain information as long as needed to provide services, meet legal and regulatory requirements, and resolve disputes.
Security
We use administrative, technical, and physical safeguards to protect data. No system is 100% secure, but we continuously monitor and improve our controls.
International Transfers
Your information may be transferred to and processed in countries where we or our partners operate, consistent with applicable law.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or object to certain processing.
Contact Us
If you have questions about this Privacy Policy, contact FlujiPay support via pay.cloudstream.us.